Trip Advisor Data (00040)
This dataset contains 675,069 reviews of 1,851 hotels across the world scraped from Trip Advisor. The data was scraped and donated by Hongning Wang.
One file contains the numerical aspect ratings provided by the users, along with other information about the hotel. The other files contains the text of the users review (split into 3 files). These reviews have been slightly modified, all excess spaces and tabs have been removed and all commas have been changed to semi-colons.
Both files are encoded in the dat format but are actually CSV files. The first line of each file explains the fields within the file. Some of the usernames are encoded in Unicode so please be careful when parsing the files!
Selected studies: Hongning Wang, Yue Lu and Chengxiang Zhai. Latent Aspect Rating Analysis on Review Text Data: A Rating Regression Approach. The 16th ACM SIGKDD Conference on Knowledge Discovery and Data Mining (KDD), 2010. | Hongning Wang, Yue Lu and ChengXiang Zhai. Latent Aspect Rating Analysis without Aspect Keyword Supervision. The 17th ACM SIGKDD Conference on Knowledge Discovery and Data Mining (KDD), 2011. | Marco Costantini, Carla Groenland, and Ulle Endriss. Judgment Aggregation under Issue Dependencies. 30th AAAI Conference on Artificial Intelligence (AAAI), 2016.
Details
Combinatorial
- Number of files: 4
- Total size: 221.9 MB
- Data types: dat.
- Publication date: Aug. 17, 2013
- Last modification: April 10, 2024
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| 1 | Hotel ID, User ID, Price, Location, Overall Rating, Value Rating, Rooms Rating, Location Rating, Cleanliness Rating, Front Desk Rating, Service Rating, Business Service Rating |
| 2 | 100504, selizabethm, 302, Seattle Washington, 5, 4, 5, 5, 5, 5, 5, -1 |
| 3 | 100504, IndieLady, 302, Seattle Washington, 4, 5, 4, 5, 4, 5, 5, -1 |
| 4 | 100504, Hilobb, 302, Seattle Washington, 4, 4, 4, 3, 4, 5, -1, 4 |
| 5 | 100504, Chiantigirl24, 302, Seattle Washington, 5, 5, 5, 5, 5, 5, 5, 5 |
| 6 | 100504, hothearted, 302, Seattle Washington, 5, -1, -1, -1, -1, -1, -1, -1 |
| 7 | 100504, MauiDiver, 302, Seattle Washington, 2, 2, 3, 3, 5, 2, 2, 3 |
| 8 | 100504, Tulane86, 302, Seattle Washington, 3, 2, 4, 5, 5, 1, 3, 5 |
| 9 | 100504, kstenger, 302, Seattle Washington, 5, 5, 5, 5, 5, 5, 5, -1 |
| 10 | 100504, cantwaitNy, 302, Seattle Washington, 5, 5, 5, 5, 5, 5, 4, 3 |
| ... | ... |
First Part
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| 1 | Hotel ID, User ID, Date, Review Text |
| 2 | 100504, selizabethm, 12/23/2008, Wonderful time- even with the snow! What a great experience! From the goldfish in the room (which my daughter loved) to the fact that the valet parking staff who put on my chains on for me it was fabulous. The staff was attentive and went above and beyond to make our stay enjoyable. Oh; and about the parking: the charge is about what you would pay at any garage or lot- and I bet they wouldn't help you out in the snow! |
| 3 | 100504, IndieLady, 11/13/2008, Lovely hotel; unique decor; friendly front desk staff; central location It's only recently that I've started staying at boutique hotels; so I'm definitely not an expert on the subtleties that these types of establishments provide. But I've already stayed at a few Kimptons and I must say that my experiences are mostly good. Hotel Monaco is no exception. The decor at the Kimpton Hotels is always unique - they have a wonderful way of pulling off colors; textures and patterns so one feels cool and trendy yet comfortable. The lobby and lounge were decorated really nicely in very rich tones. Our room provided a nice view and had this modern; romantic; shabby-chic feel to it; for lack of a better description. All the staff was friendly and helpful without any attitude. Sazerac Restaurant served us delicious breakfast in a really great setting. Seattle is a cute town in and of itself; so the hotel only enhanced our stay. The location was ideal! We walked everywhere and had no need for a taxi. There are lots of restaurants nearby; and it only took a good 10-15 minutes to walk to Pike Place Market. From what I remember; the library is right across the street and is a must see. Gorgeous architecture. Overall; this was a nice hotel and I'd stay here again. I only gave it 4-stars because I recently stayed at a Shangri-La and was so wowed by the experience. But if I hadn't been; the Hotel Monaco would've gotten another star! |
| 4 | 100504, Hilobb, 11/11/2008, Nice hotel; expensive parking We got a good deal to stay at this hotel for our anniversary. We arrived late in the evening; and we took the advice of previous reviews and did the valet parking. Check in was very quick and easy. We were a little disappointed by the (non-existent) view from the room; but the room itself was clean and a nice size. The bed was comfortable; but I woke up with a stiff neck from the high pillows. It was not as soundproof as we like...we heard music from the next room at night; and in the morning there were loud bangs from doors opening and closing; and we could hear people talking in the hallway. Maybe we just had noisy neighbors. The aveda bath products were nice. We did not get a goldfish for our stay; though that is a nice touch and we would've taken advantage of it if we were staying longer. Location is great; within walking distance of shopping. Overall a nice experience; except for having to pay $40 for parking one night! |
| 5 | 100504, Chiantigirl24, 11/04/2008, Fabulous hotel Location and service are great. The valet was a doll; the front desk got me to my room quickly and everytime I passed through the lobby; the staff had huge smiles on their faces. I will be staying here often and would recommend to anyone. Valet parking is the only way to go. Starbucks is on the same block for those who need their lattes first thing in the morning! |
| 6 | 100504, hothearted, 10/18/2008, Loved the Monaco! Staff was amazing; with a small exception of the valet texting when we needed to hail a cab. He made up for it throughout our stay. Naturally in Kimpton style staff was incredibly friendly down to earth and helpful. Rooms were incredibly comfortable and clean. I've stayed at all 3 Kimptons in Seattle and the Monaco is my favorite thanks to their staff. They always makes me feel welcome and special. I love their wine hour. Ginger snap Cocktails in the restaurant made night. They were so yummy. Bartender Kelly was fantastic. Besides the high parking charge the Monaco gave us yet again a perfect stay. |
| 7 | 100504, MauiDiver, 10/13/2008, Ok; but nothing special for the $$ they charge I am a Diamond Member at Hilton but decided to give this chain a shot when I had my 20th Anniversary in Seattle. Well to start off I booked a suite and paid extra and then found that their website description is not what you get. A suite has more than a bedroom and a bathroom (standard hotel room). When I took my printed reservation down to the front desk and showed them that it said things like two TV; a couch; ect; the desk clerk told me oh; they mixed two suites into the same description on the Kimpton Website - sorry about that how about a free breakfast. You got to be kidding me! Even Embassy Suits has a sitting room; bathroom and bedroom unlike what Kimpton calls a suite. I was here for a 5 day stay and this was how they offer to correct false advertising? I send the Kimpton preferred guest website an email asking about the failure to provide a suite as advertised on their website (my reservation description) (also furnished a hard copy of the reservation printout (from their website) to the front desk manager on duty) and did not get any reply or solution. I also send an email after the trip (guest survey) and once again did not get any follow up via email or mail. So I guess that tell you how concerned they are about guest.The staff ranged from indifferent to not helpful. I asked the front desk if their was any good breakfast spots in the neighborhood hood and was told; no only the hotels. Gee I found one of the best breakfast spots in Seattle 1/2 a block away; how convenient that the hotel does not know they exist. We arrived late the first night (11 pm) and had to go inside and run down the bellman who busy chating on his cell phone to get any help with our bags.Prior to my arrival I had emailed the hotel to inform them that it was my 20th Anniversary as my other half is really picky so I wanted to make sure everything was good to go. I got a nice email back saying they would like to deliver a bottle of champagne and some chocolate covered strawberries to our room upon arrival to celebrate. I also told them we needed foam pillows. So upon arrival no champagne or strawberries; no foam pillows and we had a great room with a view of an alley and high rise building -nice!Now the good - you will not find a better housekeeping staff or a cleaner room than this property. We were very impressed that when we left each morning to go out shopping that they made up the room before we got back (even short trips of 2 hours or less). The beds were comfortable.Not so good - the AC-Heat control has a 4 x 4 inch screen that is bring green and will shine directly in your eyes all night. If you are light sensitive; you will have to tape something over the controls.This is not a 4 start hotel; it a very clean business hotel with super high rates. You can do better at any of the chain hotels in Seattle. |
| 8 | 100504, Tulane86, 09/15/2008, Nice Rooms but not a 4* experience The Hotel Monaco in Seattle is a good hotel but I wouldn't put it at 4* level.Positives:Large bathroom (Mediterranean Suite)Comfortable bed pillowsAttentive housekeeping staffNegatives:AC unit malfunctioned throughout the stay Front desk disorganized. Missed 3 separate wakeup calls. Concierge was always busy and hard to get in touch with. Didn't provide much guidance on special requests.TV hard to use and iPod sound dock in suite non functioning.----I decided to book a Mediterranean Suite for my 3 night weekend stay after my 1st choice (where the rest of my party was) filled up. In comparison to the W; I spent about $45 more per night but had a larger (square footage) room with a great soaking tub (with whirlpool jets) and a nice shower.Before my stay; I had the hotel arrange a car service; the price $53 with tip was reasonable and the driver was waiting for me on arrival.Checkin was easy but the downside was that with a room that was picked for its 2 person jacuzi tub; I found no bath accessories (salts; bubble bath etc...) and didn't get any during the stay. The first night (got in around 12/1a) I checked in and had a voucher for a bottle of champagne (nice gesture) and the fish waiting in my room. First impression is that the room was huge but there was so much open space I felt that the room was almost too big. The TV was far away from the bed so it was a chore to change the channel. The iPod dock was also broken which was disappointing.In the morning on my way out I asked for someone at the desk to check the thermostat out (it said 65F but was around 74; which was about 2 degrees too warm) and try to cover its face for me at night (bright blue light kept me up). When I got back to the room that night; no one had done either. That was the 1st drop by the front desk. I called maintainence and someone came to look at the thermostat but he told me to play around with the settings until I was happy (why have a digital box if it won't work!?!??!?!)I asked for a wakeup call at 10am the next morning; that didn't happen. I called later for a 6pm nap wakeup call.... they forgot that. The 10am wakeup call the next morning; yep; it was forgotten.The bathroom facilities were great in this room but I was surprised that a room sold for its whirlpool bath tub wouldn't have had any bath amenities. It was great to relax in the water with the jets going. |
| 9 | 100504, kstenger, 09/15/2008, Wonderful experience at the Monaco We are Seattle residents; so it was interesting researching and booking a hotel in our own city. Our daughter's 9th birthday was 09.13.08 and we promised to take her and two girlfriends to see Shrek the Musical at the 5th Avenue Theater; and decided we'd make a fun night out of it by booking a nearby hotel as well.We settled on the Monaco based on its proximity to the theater; price; and Trip Adviser reviews; and couldn't have had a more rewarding experience.The play started at 2:00 PM; so the day before; I called and requested an early check-in of 1:00. I was told there was no guarantee; which is industry standard; so we left our house headed for the Monaco with no real expectation of being able to check in to the room early. To my utter amazement; we arrived and were checked in and on our way up to the room in about 90 seconds. Big points there. While checking in; I asked the front desk staff to send three of the child-sized animal print robes and a few goldfish up to the room while we were at the play as a fun surprise for the girls.When we arrived at the room; it was clean; spacious; and very nicely furnished and decorated. I almost always take pictures for TA reviews; but we had so much on our plates that day; it just didn't happen.After the play; we returned to the robes and goldfish as promised; and the girls were ecstatic. The little touches that the hotel provides really personalize the hotel experience and make it feel so much more homey; as opposed to many of the sterile hotel experiences I've had in the past. We didn't spend long in the room before heading down to Sazerac (the hotel's restaurant) for dinner. In the mean time; my husband sneaked my daughter's birthday cake out of our car and left it with the front desk staff with instructions that we would like to order it from room service so that we could keep it a surprise from our daughter. No problem.Dinner was wonderful; and our wonderful (and patient!) waiter overheard it was a birthday; and surprised the girls with a chocolate lava cake for dessert. They were thrilled.When we finally headed to the room for any length of time that day; we were surprised to find three gift-packs for the girls; courtesy of the hotel; along with a nice card for the birthday girl letting her know that whenever she was ready; they had some cookies and milk for her - she simply needed to call room service. Another wonderful touch.Eventually we ordered our cake from room service and it was delivered along with candles provided by the hotel. The girls loved that. :)I can honestly say that the hotel was dead quiet that night - I actually wondered if our floor was empty. The beds were quite comfortable (although my husband took some issue with the pillows. All things considered; I think we'll give it a pass!) and we slept well. The next morning we headed back downstairs for breakfast and it was quite good. I have a few suggestions for the restaurants Bloody Mary bar - Sazerac; call me! :)Checkout was smooth; and when we left; everyone was incredibly happy with our experience.As a humorous side-note; my daughter and her friends stayed up so late the night of her birthday; that she was exhausted when we got back to our house. At bedtime that night; she burst into tears; lamenting that the best day of her life was over. She also asked if we could go back to the Monaco next year.Thank you so much Hotel Monaco for making our experience so incredibly enjoyable; and for making my daughter feel so special. Well done. |
| 10 | 100504, cantwaitNy, 09/01/2008, Great Hotel Fantastic Hotel. Get the goldfish to keep you company. We still miss ours; Phil! Jeff at the concierge was a great help. Loved the crazy room--somehow the stripes work. Will definitely return. Breakfast at the restaurant was outstanding. |
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Second Part
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| 1 | Hotel ID, User ID, Date, Review Text |
| 2 | 229182, AZSH01, 05/17/2005, A room with a view I had a fantastic stay at the Gand Krasnapolsky. My first 2 nights I stayed in a standard room. Not much of a view; but bed was very comfortable and bathroom decent with good water pressure. I decided to stay 2 more nights and upgraded to better room. This room was was very nice; contemporary design and and incredible view. My room overlooked Dam square. Queen's Day was held on April 30 and my room overlooked the stage they set up for their Queen's entertainment. I would recommend visiting Amsterdam during this local holiday; one of the coolest events I have ever attended. The hotel staff was great also. I recommend taking the airport shuttle for 11 Euros; convenient and worth it. Great location for hotel; in the middle of everything. Lots of great restaurants and bars close by. I recommend Gaucho for steaks; also the NY Pizza stand and falafal sandwaches are filling and cheap. I also recommend the scrumptious pastry shop next door. Avoid the EuropaBar next to hotel; 5 Euros is too expensive for a beer. Amstedam is a great city to visit and the dutch residents are very nice. London is getting too expensive; I think Amstedam will service as my base for my Europe travels now because although hotels expensive; everything else is fairly reasonable. |
| 3 | 229182, stevenBrussels, 05/12/2005, Location... not a palace but excellent hotel I booke dthe hotel at the NH Hotel site at an attractive rate. The room was spacious and quiet. Very clean. The hotel is a bit unpersonal and very big. Breakfast is tremendous !!! and teh breakfast room is art nouveau..; a real experience. Location is very ok altough a busy neighbourhood even at night. But rooms were sound proof. I stayed at several hotels in Amsterdam. This one is my favorite. |
| 4 | 229182, ATripAdvisorMember, 04/29/2005, Fantastic Hotel We came to Amsterdam for New Year Dec 2004 and were lucky enough to stay at the Kras. Superb hotel; very friendly and helpful staff and you must have the Sunday Brunch (which was on New Years Day) An eat as much as you can buffet; with champagne; perfect cure for the hangover from New Years Eve. Very centrally located Hotel and so easy to get to from the Airport; just hop on a Train and it's a few minutes walk to Dam Square. So much cheaper than a Taxi. We walked everywhere in Amsterdam and WOW what a lovely city; great food; friendly people and I wouldn't hesitate to recommend this hotel and would definitely stay here again. |
| 5 | 229182, eddyo, 04/19/2005, Slipping |
| 6 | 229182, ATripAdvisorMember, 04/11/2005, Great Location... I absolutely loved my hotel room. I had a huge bathroom: tub; seperate shower; and seperate toilet. Every amenity you could possibly want was available. However; my friends who had seperate rooms did not get the same size of room that I had. One of my friends actually paid more than I did to upgrade; and received a very small room compared to mine. So; I'm not sure if it is the luck of the draw; but be aware that rooms vary greatly. As for the staff; they were nice; but not as helpful or courteous as I have found at other hotels of the same class. The coffee/lunch lounge was excellent and I would highly recommend it. Overall; the location is great....you're right in the center. Furthermore; the train station was very close; definitely within walking distance. The concierge can book any tour that you would like to do...I would recommend the cheese factory; wooden shoe/windmill factory; and small village tour. They take you to all three locations for a very cheap price; and you are able to see the country side.I would recommend this hotel to anyone who is looking for a nice room; good location; and peaceful sleep. |
| 7 | 229182, donny34, 04/06/2005, Perfect Location My husband and I stayed here for 5 nights in March as a special treat and overall the hotel was great. When we arrived; we were placed in a room which was quite near the front of the hotel and was very noisy (there was a fair on in Dam Square) and so we asked to be moved to somewhere quieter. 3 rooms later; we settled in our room which although clean; was not quite what I expected of a 4/5 star hotel. The bathroom was the smallest ever - I've NEVER had swing doors to a bathroom containing a bath with shower over a washbasin and with a toilet in its own room. It was quite a feat manoevering out of the bath when the glass shower door didn't really have enough space to move back ! The bed was very comfortable and room service food was more than adequate. But what really makes this hotel is the breakfast buffet (fantastic - amazing amount of choice AND free champagne!) the staff who are really helpful and friendly (unusual for such a large hotel) and of course the location - perfect for discovering Amsterdam. We'd stay there again without any hesitation. Shame it doesn't have an indoor pool though.... |
| 8 | 229182, ATripAdvisorMember, 03/31/2005, Totally Fine Hotel room was clean; spacious (not large) and comfortable. Main lobby was faded opulence but we didn't really spend any time in there (when in Amsterdam - go walking in Amsterdam). The location of the hotel is pretty good - very central; and VERY convenient. Not on a canal; which may be an issue for some; but close to canals (only a few blocks). The street behind the hotel can be noisy; but not overly concerning. The hotel is right across from The Palace - which is lovely. Advice: Don't waste your time (or Euros) taking a cab - just take the train straight from the airport to Central Station and walk 2 - 3 block north to Dam Square - and the hotel is right there - so easy! |
| 9 | 229182, Mystie, 03/29/2005, Unbeatable Location! Had an excellent time at the Krasnapolsky. The only critism I have for this hotel is the unorganised management of the check-in process. However; this problem was partly due to ignorant and aggresive tourists who actually reckoned that they were better than the other people in the queue and should be served first. The rooms are small; but very clean; and very comfortable. The location is absolutely marvelous. Opposite the hotel is a main train-stop; and also surrounded by some of the major shopping centres in Amsterdam. The Red Light District is just a few streets away for a leisurely evening browse; much safer than we had expected! A lot of superb affordable Chinese restaurants dotted around the surrounding streets. The dim sum at some of these places must be tried! |
| 10 | 229182, southendbootboy, 03/17/2005, Sheer luxury in the centre of Amsterdam We managed to get a cheap deal for the Krasnapolsky in mid-January - I've always wanted to stay there! VERY luxurious; very comfortable rooms; nice little bar; and so handy for everything - right on Dam Square. Very friendly and obliging staff. Having said that; this Hotel is definitely NOT in my normal price range - thought the Hotel's website allows you to locate and book the cheapest possible rates very easily. |
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Third Part
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| 1 | Hotel ID, User ID, Date, Review Text |
| 2 | 309580, patatas, 01/09/2008, Good location; good standard; thin walls. Over all good hotel; convenient location; nice staff; clean and adequate room. Only problem was thin walls; we heard everything the neighbours said; and unfourtunately we had noisy neighbours one night. |
| 3 | 309580, NewcastleWharton1, 01/04/2008, Don't stay in room 701!!! My advice would be not to stay here i will never be going back! I had to stay here for a week and had the worst experience ever!After staying a this hotel for one week i came back with hundreds of bed bug bites. My collegues stayed in different rooms and they didn't have a problem so i'm not saying that this is an all over problem.My advice is if your staying in room 701 please becareful- check the headboard with a torch and check the mattress for tell tale signs. I informed the hotel of this matter upon my return to England requesting that they close this room to the public and seek proffesional guidence. Eventually they replied to me however i as yet have recieved any further response. Personally i will never stay at this hotel again! |
| 4 | 309580, PootsUK, 12/08/2007, The Dirtiest Hotel Room I Have Ever Stayed In! Bedroom |
| 5 | 309580, Grumpygramps, 11/20/2007, Great hotel for walkers Stayed four nights; Monday to Friday; hotel was clean and quiet; staff very helpful and always with a smile. Hotel situated within walking distance to most of the attractions ( all four of us in our sixties and had no trouble walking) 20 minutes to the Ramblas or the port and 10 minutes to the Metro where you can get on the cable car to the castle ( great views of the city from there). Food at the hotel was a suprise the daily menu is eight courses including wine and bottled water for 17 euros. There are many eating places around the hotel; try the basilico restaurant across the road from the hotel but you may need to book |
| 6 | 309580, jazzpix, 11/05/2007, a real gem with counter help that speak english this hotel is an easy trip from airport on one bus. The room and the public areas were great. Very clean and quiet. All the people at the desk were very helpful and went out of their way to help us find locations and restaurants. Breakfast was great. |
| 7 | 309580, goldie65, 10/19/2007, BREAKFASTS TO DIE FOR More than we had expected at a very reasonable price.Service excellent; rooms of a good size and standard. Everything very clean. Breakfast at 11 euros per day was excellent everything you could wish for. OK its a little off the main area but that is reflected in the price. We have paid up to 3 times for a hotel in Ramblas and Gothic areas which were inferior. Metro and buses just outside hotel and taxis only 5 euros into central area. We are in our sixties and walked several times into central town. If I want to be picky; it was a little noisy but after some good wine and a few cognacs sleep was no problem. |
| 8 | 309580, lillydaffy, 09/25/2007, Great hotel! We enjoyed our stay at the Silken Concordia. We stayed two nights and paid $95 euro which was pretty reasonable. The room was very clean; had a mini fridge; tv (with English channels which is rare for budget hotels in Europe!); and a pretty big bathroom. The staff was friendly and had internet for 1.75 in the lobby. The location is a bit far from the main sites but is definitely within walking distance. |
| 9 | 309580, teddycody, 09/23/2007, disapointing The hotel was OK ; it was pretty clean and communal areas pleasant; We were disapointed that we couldn't get a hot drink after 10.30 even though the bar area was next to reception desk; had to get a take-away from bar across street and return cups in morning ! not what you'd expect in a hotel of this size.parking was a horrible experience even in a small car!! a very tight squeeze. |
| 10 | 309580, lmm50, 09/08/2007, Excellent hotel This hotel is great value for money and definitely worth its three stars. Nice room; very clean; friendly and helpful staff. We had no problems with the air conditioning and even when we'd been out all day the room wasn't too hot anyway (temperatures outside were high 20s - low 30s). Location is also excellent - not bang in the centre but you could walk to Las Ramblas in about 15 minutes and the tube station is literally across the road so you can get to most major attractions in minutes. Considering what we paid I was pleasantly surprised when we arrived and would definitely stay here again |
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